Positive Outcomes Limited
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About Apprenitceships
About Train to Gain
Bespoke Packages
Business Administration
Contact Centre
Customer Service
Distribution, Wharehousing and Storage
Infromation Technology
Management
Retail Skills
About Apprenticeships
About Train 2 Gain
About Bespoke Packages
Business Administration
Contact Centre
Customer Service
Distribution Warehousing and storage
Information Technology
Management
Retail Skills
About Customer Service
How well do you know your customers? Does your company offer good service, or do you just think it does? How confident are you that your staff treat customers the way you’d like them to be treated? This programme will help employees to build strong and successful customer relations to improve your company productivity and promote your company's products and services.
On completion of the programme participants will be able to:
- Communicate effectively and solve customer problems
- Build strong and successful customer relationships
- Plan and organise your customer record systems
- Impress customers with their knowledge & willingness to help
- Help others to improve and promote your company
*For more details of the funding criteria please contact our Development Team